Our collection, use & disclosure of personal data
‘Personal data’ refers to any information relating to an identifiable person who can be directly or indirectly identified *
We collect this information in different ways:
1. We receive a list of data from those who book tickets at www.cloudvenue.co.uk
This information may include the following: Full name, address, telephone number, email address
2. Subscription of the newsletter via homepage of our website (swindonwildcats.com)
This information will include First name, email address & any other information the user willing specified on sign up. This could be as much as date of birth, full address & mobile number.
3. Opt-in through a social media competition.
This can include full name, email address and telephone number.
4. Paper forms for items such as season tickets, contracts or packages.
This information can include your full name, address, email, telephone number and signature. These are stored securely.
We use this information to contact you periodically regarding news, updates, tickets information and for all Swindon Wildcats hockey related marketing. From time to time we will send you infomation relating to our sponsors in our newsletter.
Away Fans will only receive emails from us regarding games their team is involved in or content relating to their team.
Links from our website
Our website may, from time to time, contain a link to and from the website of third parties that we permit to make such links (Articles, Sponsor sites etc). If you follow a link to any of these websites, please note the these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these sites.
We will not use false or misleading information purposely
We will honour our unsubscribe/opt-out requests quickly
We will always allow users to unsubscribe at the bottom of any email
We will not sell or transfer any of your data to any third party companies
We will securely store your data.
Distribution of Information
We do not sell / distribute any of your personal data to any third parties outside of the Swindon Wildcats organisation. This does not include any parties that help us operate our business such as website hosting, serving our users and conducting business, so long as these parties agree to keep this information confidential and secure. If the law requires, we may also release your information.
We use secure sites, where secure login is required, to ensure your data is safe.
Photography & Video
As a member of the audience, ticket holders consent to being photographed, filmed and/or sound recorded for the broadcast & publication, without payment.
If you are unhappy with an image of you, please contact us on firstname.lastname@example.org
Fans are not permitted to bring in DSLR’s unless they have a media agreement with the club.
Access to your information
You are entitled to access the personal information that we hold about you at any time. You may request us to correct or delete this information. To request this please email: email@example.com
Please email firstname.lastname@example.org or call 01793 886 857 for more information.
This information applies to our the personal data of our fan base, users of our website and subscribers to our mailing list.
Children Online Privacy Protection Act – COPPA
We do not specifically market to children under the age of 13 years old